Background
Lembaga Tabung Angkatan Tentera (LTAT) was established in August 1972 with two main objectives which are to provide retirement benefit and other benefits to officers and members of the other ranks in the armed forces and to enable Mobilised Members of the Volunteer Forces in the service to participate in a saving scheme.
Vision
A Sustainable Provident Fund
Mission
Advancing Socio-economic Well-being of Our Members
Core Values
Integrity
Good corporate governance, ethics, transparency and trustworthiness.
Professionalism
Perform in the best and rightful manner with high level of quality.
Innovation
Constructing new business models, products, services and solutions.
Teamwork
Willingness to work together to achieve the same goal or objective.
Quality Policy
LTAT is committed to be a respectable organisation and excel in the management of contributors’ fund by implementing Quality Management System to meet customer needs.
Client Charter
Dividend crediting:
1 Day after dividend declaration
Contributions withdrawal:
3 Days (subject to acceptance of complete information)
Counter waiting time:
15 Minutes
Reply to contributors’ phone messages:
1 Working day
Provide feedback to contributors (via email, myWira/ social media):
3 Working days
Resolve complaints received via mail:
5 Working days